Store Lead: Elevate Guest Experience & Ops

UDF-MyScoop Branding; Springboro (OH); On-site; USD 20,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding in Springboro, OH seeks an Assistant Manager to drive outstanding guest service and smooth shift operations. You will lead a team, ensure compliance with alcohol and tobacco laws, and maintain store conditions to deliver The Hi Five Guest Experience.

The role requires strong communication, cash handling, and POS proficiency, with a focus on coaching staff and ensuring efficient service during 37–40 hours per week. Eligible for full-time benefits and competitive hourly pay.

Qualifications

• Must be legally qualified under state laws to conduct all sales transactions including alcohol and tobacco.
• Experience leading a team or shift-based supervision preferred.
• Excellent guest service and communication skills required.

Responsibilities

• Lead and coach associates to deliver The Hi Five Guest Experience.
• Oversee store operations, including opening/closing duties and paperwork.
• Ensure cash handling, POS operations, and gas sales are accurate.

Skills

Customer service

Staff supervision

Cash handling

POS operation

Alcohol/tobacco compliance

Education

High school diploma or equivalent

Tools

POS system

Job description

UDF-MyScoop Branding in Springboro, OH seeks an Assistant Manager to drive outstanding guest service and smooth shift operations. You will lead a team, ensure compliance with alcohol and tobacco laws, and maintain store conditions to deliver The Hi Five Guest Experience.

The role requires strong communication, cash handling, and POS proficiency, with a focus on coaching staff and ensuring efficient service during 37–40 hours per week. Eligible for full-time benefits and competitive hourly pay.