Store Lead: Customer Experience & Team Development

The Children's Place; North Foxboro (MA); On-site; USD 34,000 - 60,000; Full time

Job summary

The Children's Place is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). You will represent the brand, engage customers, and uphold store standards while fostering teamwork and employee development.

Responsibilities include coaching associates, addressing performance, participating in training initiatives, and maintaining a positive store environment that drives customer satisfaction

Qualifications

• High school diploma or equivalent required.
• 1-3 years of retail experience.
• Must be at least 18 years of age.

Responsibilities

• Support Store Leadership by completing cash-wrap operations and opening/closing procedures.
• Act as Leader on Duty (LOD) and represent the brand professionally.
• Coach and develop associates to improve performance and product knowledge.
• Maintain store standards and drive store profitability through customer service and teamwork.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Feedback

Self-development

Effective communicator

Adaptable

Time management

Microsoft Office

Internal applications

Flexible schedule

Lifting 50 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). You will represent the brand, engage customers, and uphold store standards while fostering teamwork and employee development.

Responsibilities include coaching associates, addressing performance, participating in training initiatives, and maintaining a positive store environment that drives customer satisfaction