Store Lead — Customer Experience & Team Growth

The Children's Place; Branson (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Children’s Place Branson, MO is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

The Store Lead will mentor associates, assist in scheduling, participate in payroll, and help drive store profitability through service

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail experience preferred.
• Must be 18 years or older.

Responsibilities

• Assist in developing talent through associate training and coaching.
• Partner with Store Manager on performance concerns.
• Support training and development initiatives across the store.
• Provide timely, objective feedback and maintain brand standards.
• Motivate associates to build brand loyalty and deliver exceptional service.
• Represent the company professionally to customers and on the sales floor.
• Contribute to productivity through operational knowledge and payroll participation.
• Participate in Leader on Duty (LOD) program to drive store profitability.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Feedback

Self-development

Communication

Adaptable

Time management

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children’s Place Branson, MO is seeking a Store Lead to support the Store Leadership Team by handling cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

The Store Lead will mentor associates, assist in scheduling, participate in payroll, and help drive store profitability through service