Store Lead & Customer Experience Coach

The Children's Place; Orlando (FL); On-site; USD 32,000 - 54,000; Full time

Job summary

The Children's Place in Orlando, FL is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing duties, and Leader on Duty responsibilities. You will represent the brand, engage customers, and uphold store standards while promoting teamwork and staff development.

Ideal candidates have 1–3 years retail experience, strong communication, and the ability to manage schedules and payroll tasks. The role requires a flexible schedule, including weekends.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Strong communication and teamwork skills.

Responsibilities

• Assist in cash-wrap operations and opening/closing procedures.
• Provide exceptional customer service and maintain store standards.
• Coach and develop associates through on-the-spot feedback.
• Support payroll processing and scheduling as needed.
• Participate in Leader on Duty (LOD) program to drive profitability.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Effective communicator

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Orlando, FL is seeking a Store Lead to support the Store Leadership Team with cash-wrap, opening/closing duties, and Leader on Duty responsibilities. You will represent the brand, engage customers, and uphold store standards while promoting teamwork and staff development.

Ideal candidates have 1–3 years retail experience, strong communication, and the ability to manage schedules and payroll tasks. The role requires a flexible schedule, including weekends.