Store Lead: Customer Experience & Ops

Torrid; Lafayette (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

50% associate discount

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid in Lafayette, IN is looking for a Keyholder, who will support the store operations by ensuring a top-notch shopping experience for customers. You will partner with the management team to achieve company goals and lead the store during the absence of management.

This role requires previous retail management experience, strong customer service skills, and the ability to adapt in a fast-paced environment. Benefits include a 50% employee discount, 401K with company match, and more.

Qualifications

• Proven ability to lead teams to success in retail.
• Ability to multitask in a fast-paced environment.
• Fashion-focused, keeping up with current trends.

Responsibilities

• Ensure store achieves company objectives and KPI goals.
• Provide an amazing shopping experience for customers.
• Perform register functions and drive add-on sales.
• Act as Manager on Duty when store management is absent.

Skills

Retail management experience

Customer service

Sales performance

Fashion knowledge

Multitasking

Job description

Torrid in Lafayette, IN is looking for a Keyholder, who will support the store operations by ensuring a top-notch shopping experience for customers. You will partner with the management team to achieve company goals and lead the store during the absence of management.

This role requires previous retail management experience, strong customer service skills, and the ability to adapt in a fast-paced environment. Benefits include a 50% employee discount, 401K with company match, and more.