Store Lead: Customer Experience & Sales Driver

Torrid; West Bend (WI); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Associate discount 50%

Monthly discount coupon

Mental health resources

Sick time

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid is seeking a passionate Keyholder to support store management in delivering an exceptional shopping experience. You will help drive KPI attainment, lead through selling skills, and maintain an inviting store environment that encourages loyalty.

Join a fast-paced fashion retailer focused on empowering customers through current trends, teamwork, and a commitment to inclusive service. Flexible scheduling includes holidays, nights, and weekends.

Qualifications

• Previous specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while creating an amazing customer experience.
• Retail and fashion are always changing; flexibility and adaptability are essential.
• Be fashion-focused and stay on top of current trends.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that fosters loyalty
• Support management in implementing merchandise strategies while maintaining a clean, inviting store environment
• Perform register functions while using sales, promotions and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management

Team leadership

Sales performance

Customer experience

Job description

Torrid is seeking a passionate Keyholder to support store management in delivering an exceptional shopping experience. You will help drive KPI attainment, lead through selling skills, and maintain an inviting store environment that encourages loyalty.

Join a fast-paced fashion retailer focused on empowering customers through current trends, teamwork, and a commitment to inclusive service. Flexible scheduling includes holidays, nights, and weekends.