Store Lead: Customer Experience & Operations

FedEx Logistics; Pensacola (FL); Hybrid; USD 35,000 - 55,000; Full time

Job summary

FedEx Office in Pensacola, FL seeks a Store Assistant Manager to lead a store unit and deliver a consistent, positive customer experience. You will supervise team members, oversee daily operations, and assist the Store Manager with payroll and POS closeouts to ensure accuracy and efficiency.

The ideal candidate has a high school diploma, 1+ year supervisory experience, strong communication, and a customer‑focused mindset.

Qualifications

• High School diploma or equivalent.
• 1+ year of supervisory experience preferred.
• Ability to stand and lift up to 55 pounds.

Responsibilities

• Lead store team to deliver friendly, expert service.
• Supervise daily operations including production, shipping, and quality control.
• Assist with payroll and POS closeouts to ensure accuracy.
• Coach and develop team members on assigned shifts.
• Maintain a clean, professional store environment and ensure policy adherence.

Skills

Customer service

Team leadership

Supervisory experience

Communication skills

Problem solving

Payroll coordination

Education

High School diploma or equivalent

Job description

FedEx Office in Pensacola, FL seeks a Store Assistant Manager to lead a store unit and deliver a consistent, positive customer experience. You will supervise team members, oversee daily operations, and assist the Store Manager with payroll and POS closeouts to ensure accuracy and efficiency.

The ideal candidate has a high school diploma, 1+ year supervisory experience, strong communication, and a customer‑focused mindset.