Store Operations Lead & Customer Experience Coach

FedEx Group; Beverly Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

FedEx Office is seeking a Store Assistant Manager to lead a store business unit and deliver a consistent, positive customer experience. You will supervise team members, oversee production and retail processes, shipping, and quality checks, and step in for the Store Manager when needed.

This role requires at least a high school diploma and 1+ year of related, supervisory experience. Strong customer service, communication, and inventory control skills are essential to drive efficient store

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Stand during entire shift.
• Move and lift 55 pounds.
• Communicate effectively with customers, vendors, and other team members.
• Perform work activities requiring cooperation and instruction.
• Function in a fast-paced environment, under substantial pressure.
• Maintain attention and concentration for extended periods of time.
• Work with minimal supervision.

Skills

Customer service

Supervisory experience

Inventory control

Education

High School diploma or equivalent

Job description

FedEx Office is seeking a Store Assistant Manager to lead a store business unit and deliver a consistent, positive customer experience. You will supervise team members, oversee production and retail processes, shipping, and quality checks, and step in for the Store Manager when needed.

This role requires at least a high school diploma and 1+ year of related, supervisory experience. Strong customer service, communication, and inventory control skills are essential to drive efficient store