Store Assistant Manager: Customer Experience & Ops Lead

FedEx Group; Plantation (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

FedEx Office in Plantation, FL seeks a Store Assistant Manager to lead daily operations and deliver a consistent, high-quality customer experience. You will supervise team members, oversee production, shipping, and quality control, and assist in payroll and scheduling while maintaining FedEx Office standards.

The role requires a High School diploma or equivalent and at least 1 year of related experience; supervisory experience is preferred.

Qualifications

• Minimum one year of related experience; supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to lead and mentor a team in a fast-paced retail environment.

Responsibilities

• Supervise and oversee store team to ensure a positive customer experience.
• Manage production, retail, self-service, shipping, and quality control processes.
• Lead training and development of team members on assigned shifts.

Skills

Supervisory experience

Customer service excellence

Education

High School diploma or equivalent

Job description

FedEx Office in Plantation, FL seeks a Store Assistant Manager to lead daily operations and deliver a consistent, high-quality customer experience. You will supervise team members, oversee production, shipping, and quality control, and assist in payroll and scheduling while maintaining FedEx Office standards.

The role requires a High School diploma or equivalent and at least 1 year of related experience; supervisory experience is preferred.