Store Lead: Customer Experience & Operations

Walgreens; Cedar Falls (IA); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens in Cedar Falls, IA is seeking a Customer Experience Leader to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. You will support operations, pricing, merchandising, and inventory, while coaching team members to deliver exceptional service.

The role emphasizes providing a distinctive customer experience and requires at least one year of leadership or supervisory retail work experience and fluent English.

Formación

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilidades

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Serves as a liaison between management and team members when store management is not present.

Conocimientos

Leadership experience

English fluency

Educación

PTCB certification / pharmacy license

Herramientas

Store systems & equipment

Descripción del empleo

Walgreens in Cedar Falls, IA is seeking a Customer Experience Leader to open and close the store in the absence of management, handle cash, and ensure floor and stock room readiness. You will support operations, pricing, merchandising, and inventory, while coaching team members to deliver exceptional service.

The role emphasizes providing a distinctive customer experience and requires at least one year of leadership or supervisory retail work experience and fluent English.