Shift Lead — Customer Experience & Operations

Walgreens; Davenport (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Davenport, IA is seeking a Customer Experience Associate to support store operations and customer service. You will open/close the store when management is unavailable, handle cash, process returns, and assist customers to ensure a seamless shopping experience.

Responsibilities include inventory maintenance, pricing updates, displays, and maintaining a clean, compliant store environment while supporting the pharmacy window and store systems.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Valid PTCB certification or pharmacy license per state requirements.

Responsibilities

• Open and close the store when management is not present and handle cash procedures.
• Assist with inventory, pricing changes, and display development.
• Provide excellent customer service and resolve issues hands-on.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens Davenport, IA is seeking a Customer Experience Associate to support store operations and customer service. You will open/close the store when management is unavailable, handle cash, process returns, and assist customers to ensure a seamless shopping experience.

Responsibilities include inventory maintenance, pricing updates, displays, and maintaining a clean, compliant store environment while supporting the pharmacy window and store systems.