Store Leadership Coach

The North Face; Wauwatosa (WI); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Benefits at VF Corporation

Job summary

The North Face seeks a dedicated Supervisor to support the store leadership team and drive an exceptional customer experience in a fast-paced retail environment. You will coach and develop associates, supervise daily operations, and help maximize store profitability while maintaining brand standards and a positive, inclusive culture.

Ideal candidates have 1+ years in retail leadership, strong communication skills, and the ability to work independently.

Qualifications

• 1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment.
• A High School Diploma or equivalent is preferred; but we value hands‑on experience and demonstrated achievements most.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.

Skills

Store leadership

Coaching/motivation

Verbal & written communication

Independent work

Problem solving

Customer engagement

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software tools

Job description

The North Face seeks a dedicated Supervisor to support the store leadership team and drive an exceptional customer experience in a fast-paced retail environment. You will coach and develop associates, supervise daily operations, and help maximize store profitability while maintaining brand standards and a positive, inclusive culture.

Ideal candidates have 1+ years in retail leadership, strong communication skills, and the ability to work independently.