Store Supervisor & Customer Experience Coach

VF Corp.; Veechdale (KY); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Benefits

Job summary

The North Face, part of VF Corporation, is seeking a Supervisor to lead a fast-paced retail team in our Kentucky store. You will coach associates, maintain store standards, and drive a best-in-class customer experience.

In partnership with the Store Manager, you will oversee daily operations, merchandising, training, and loss prevention while fostering an inclusive, energetic team culture that delivers top performance and serves every guest with enthusiasm.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building diverse, high-performing teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Able to stand for long periods and perform light-to-moderate lifting.

Responsibilities

• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Lead by example to deliver a best-in-class customer experience and drive sales performance.
• Coach and develop associates to achieve productivity and engagement goals.
• Partner with Store Manager to maintain merchandising standards and stockroom processes.
• Oversee training and onboarding of new team members and provide ongoing feedback.
• Support inventory integrity, loss prevention, and safe store practices.

Skills

Store leadership

Coaching

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The North Face, part of VF Corporation, is seeking a Supervisor to lead a fast-paced retail team in our Kentucky store. You will coach associates, maintain store standards, and drive a best-in-class customer experience.

In partnership with the Store Manager, you will oversee daily operations, merchandising, training, and loss prevention while fostering an inclusive, energetic team culture that delivers top performance and serves every guest with enthusiasm.