Store Lead & Customer Experience Champion

Walgreens; North Liberty (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in North Liberty, IA is seeking staff to open and close the store when management is unavailable, handling cash, processing transactions, returns, and cash drops. You will ensure the floor and stock room are ready for the day and support a seamless customer experience.

Join a team that emphasizes friendly, proactive service, merchandising, and collaboration across departments while maintaining compliance with store policies and local regulations.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Open and close the store in absence of management.
• Handle cash, process returns, refunds, and cash drops.
• Ensure the floor and stock room are ready for the business day.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain accurate pricing and display signage according to policy.
• Engage customers and provide helpful product guidance to deliver a positive experience.
• Assist with training and guiding team members on service standards.
• Report issues to management and communicate tasks to staff when leadership is absent.

Skills

Leadership

Customer service

Cash handling

Retail operations

Teamwork

Job description

Walgreens in North Liberty, IA is seeking staff to open and close the store when management is unavailable, handling cash, processing transactions, returns, and cash drops. You will ensure the floor and stock room are ready for the day and support a seamless customer experience.

Join a team that emphasizes friendly, proactive service, merchandising, and collaboration across departments while maintaining compliance with store policies and local regulations.