Shift Lead: Customer Experience & Store Operations

Walgreens; Saint Charles (IA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Saint Charles, IA is seeking a capable team member to open and close the store when management is not present, perform cash handling, and ensure the floor and stock room are ready for the business day. You will assist with deliveries and back door access as needed.

The role emphasizes delivering a distinctive customer experience, resolving issues, and ensuring questions are answered to help customers and patients find products and services.

Qualifications

• Minimum 1 year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and prepare the floor and stock room for business day.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive customer experience and assist customers and patients.

Skills

Leadership experience

Customer service

Communication skills

Fluent English

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Saint Charles, IA is seeking a capable team member to open and close the store when management is not present, perform cash handling, and ensure the floor and stock room are ready for the business day. You will assist with deliveries and back door access as needed.

The role emphasizes delivering a distinctive customer experience, resolving issues, and ensuring questions are answered to help customers and patients find products and services.