Shift Lead - Store Operations & Customer Experience

Walgreens; Marion (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Marion, IA seeks a store associate with leadership experience to cover openings when management is absent. You will handle cash and returns, assist customers, and ensure a positive shopping environment.

Role includes stocking, pricing accuracy, basic maintenance, and supporting pharmacy/front-end operations as needed. Strong English communication required; prior supervisory experience preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Registers all sales, handles price checks and voids, and manages cash appropriately.
• Provides exceptional customer service and creates a delightful customer experience.
• Greet customers and assist with products and services, resolving issues to ensure satisfaction.
• Oversees vendor deliveries and back door access for deliveries as needed.
• Maintains store cleanliness, pricing signage, and basic department organization.

Skills

Leadership experience

English fluency

Education

Pharmacy license or PTCB certification

Tools

Store systems

Cash handling systems

Job description

Walgreens in Marion, IA seeks a store associate with leadership experience to cover openings when management is absent. You will handle cash and returns, assist customers, and ensure a positive shopping environment.

Role includes stocking, pricing accuracy, basic maintenance, and supporting pharmacy/front-end operations as needed. Strong English communication required; prior supervisory experience preferred.