Shift Lead - Store Operations & Customer Experience

Walgreens; Des Moines (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Des Moines, IA is seeking a store operations associate to open and close the store when management is unavailable, handle cash operations, and ensure the floor and stock room are prepared for business. You will also assist with deliveries through backdoor access and support cashier duties.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and may hold or pursue a pharmacy license or PTCB certification.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for business day.
• Handle cash, cash drops, refunds, and price verifications; manage returns and voids.
• Deliver a distinctive and delightful customer experience and assist customers proactively.

Skills

Leadership

English proficiency

Customer service

Education

Pharmacy license or PTCB certification

Job description

Walgreens in Des Moines, IA is seeking a store operations associate to open and close the store when management is unavailable, handle cash operations, and ensure the floor and stock room are prepared for business. You will also assist with deliveries through backdoor access and support cashier duties.

Ideal candidates have at least one year of leadership or retail key holder experience, are fluent in English, and may hold or pursue a pharmacy license or PTCB certification.