Store Lead & Customer Experience Champion

Lids; Camarillo (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視ion

Retirement plan with company match

100% employer-paid benefits including

Paid Time Off

Employee discount and exclusive perks

Career development opportunities

Uncapped monthly bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Camarillo, CA to lead daily store operations, coach staff, and deliver outstanding customer service. You will partner with the Store Manager to ensure store performance, visual standards, and policy compliance across all areas, from merchandising to cash handling.

The role emphasizes team leadership, in-store training, scheduling, and driving KPIs while maintaining Lids’ brand standards and exceptional guest experiences.

Qualifications

• Proven ability to drive sales targets while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through training programs, goal setting for sales and tasks, and regular follow up.
• Administer progressive discipline with verbal and written warnings in the absence of the Store Manager.
• Engage team members to create a fun, productive environment and align work with company objectives.
• Contribute to a respectful, inclusive team environment and adherence to brand standards.

Skills

Sales target achievement

Interpersonal communication

Independent work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Camarillo, CA to lead daily store operations, coach staff, and deliver outstanding customer service. You will partner with the Store Manager to ensure store performance, visual standards, and policy compliance across all areas, from merchandising to cash handling.

The role emphasizes team leadership, in-store training, scheduling, and driving KPIs while maintaining Lids’ brand standards and exceptional guest experiences.