Store-in-Store Sales & Partnerships Manager

tmobile; Springfield (IL); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile is seeking a Retail Operations Manager to lead retail partners, drive customer engagement, and achieve sales goals while ensuring high operational standards across locations.

You will coach a sales team, manage store operations, and uphold product knowledge and corporate communications to improve customer interactions. A high school diploma and 2–4 years retail management experience are required, with incentives and a strong Total Rewards package supporting growth.

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales (preferred).
• 2–4 years sales & sales management experience (preferred).

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Sales leadership

Coaching

Customer service

Retail operations

Education

High School Diploma/GED

Retail sales management experience

Sales management experience

Job description

T-Mobile is seeking a Retail Operations Manager to lead retail partners, drive customer engagement, and achieve sales goals while ensuring high operational standards across locations.

You will coach a sales team, manage store operations, and uphold product knowledge and corporate communications to improve customer interactions. A high school diploma and 2–4 years retail management experience are required, with incentives and a strong Total Rewards package supporting growth.