Store-in-Store Growth Leader

T-Mobile; Independence (MO); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase plan

Paid time off

Health, dental and vision insurance

Job summary

T-Mobile is seeking a Retail Operations Manager to lead store teams within partner locations, focusing on customer engagement, education, and sales performance. You will manage daily store operations, coach staff, and drive alignment with corporate standards to ensure an outstanding customer experience.

The role emphasizes building strong partnerships with partner leadership, achieving performance goals, and delivering consistent product knowledge and service.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Retail Sales

Sales Management

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Operations Manager to lead store teams within partner locations, focusing on customer engagement, education, and sales performance. You will manage daily store operations, coach staff, and drive alignment with corporate standards to ensure an outstanding customer experience.

The role emphasizes building strong partnerships with partner leadership, achieving performance goals, and delivering consistent product knowledge and service.