Store-in-Store Manager: Sales & Partnerships

T-MOBILE USA, Inc.; Moore (OK); On-site; USD 49,000 - 119,000; Full time

Job summary

T-Mobile USA, Inc. is looking for a Retail Operations Manager to lead partner-location sales teams, drive customer engagement, and elevate sales performance across stores.

You will supervise operations, coach staff, and ensure compliance with corporate standards while delivering exceptional customer experiences. The role emphasizes partnerships with store partners, ongoing training, and aligning with product education, promotions, and service excellence to meet targets.

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales and sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Retail management

Sales leadership

Customer service

Coaching

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is looking for a Retail Operations Manager to lead partner-location sales teams, drive customer engagement, and elevate sales performance across stores.

You will supervise operations, coach staff, and ensure compliance with corporate standards while delivering exceptional customer experiences. The role emphasizes partnerships with store partners, ongoing training, and aligning with product education, promotions, and service excellence to meet targets.