Store-in-Store Retail Manager—Lead & Grow Sales

T-MOBILE USA, Inc.; Springfield (IL); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Operations Manager to lead a sales team across partner locations, ensuring high customer engagement and sales performance. The role emphasizes coaching, product knowledge, and adherence to standards to drive customer outcomes.

Responsibilities include managing opening/closing, maintaining brand compliance, and fostering strong partnerships with store partners. The position requires 2–4 years of retail sales leadership experience and a High School Diploma or

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets
• Manage store operations including opening, closing, and adherence to operational standards
• Coach and provide feedback to team members to improve customer interactions and sales skills
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile USA, Inc. is seeking a Retail Operations Manager to lead a sales team across partner locations, ensuring high customer engagement and sales performance. The role emphasizes coaching, product knowledge, and adherence to standards to drive customer outcomes.

Responsibilities include managing opening/closing, maintaining brand compliance, and fostering strong partnerships with store partners. The position requires 2–4 years of retail sales leadership experience and a High School Diploma or