Store-in-Store Growth Leader

T-MOBILE USA, Inc.; Mentor (OH); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is hiring to manage retail operations inside partner locations, boosting customer engagement and sales performance. You will guide a sales team, deliver product education, and uphold service standards while cultivating strong partnerships with store partners.

The role emphasizes coaching staff, maintaining operational standards, and driving customer satisfaction and sales growth. Candidates need 2-4 years in retail management and sales, and US work eligibility.

Qualifications

• High School Diploma/GED required.
• 2-4 years Management experience in retail sales preferred.
• 2-4 years Sales & sales management experience preferred.
• 2-4 years Sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Leadership

Coaching

Customer service

Team development

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to manage retail operations inside partner locations, boosting customer engagement and sales performance. You will guide a sales team, deliver product education, and uphold service standards while cultivating strong partnerships with store partners.

The role emphasizes coaching staff, maintaining operational standards, and driving customer satisfaction and sales growth. Candidates need 2-4 years in retail management and sales, and US work eligibility.