Store-in-Store Growth Lead

T-MOBILE USA, Inc.; Roswell (NM); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Retail Operations Manager to lead and develop a sales team within partner locations, focusing on driving customer engagement and sales performance while maintaining operational standards.

The role requires coaching staff on product knowledge and ensuring compliance with corporate communications, with a focus on customer outcomes and collaboration with store partners.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile USA, Inc. is seeking a Retail Operations Manager to lead and develop a sales team within partner locations, focusing on driving customer engagement and sales performance while maintaining operational standards.

The role requires coaching staff on product knowledge and ensuring compliance with corporate communications, with a focus on customer outcomes and collaboration with store partners.