Store Guest Experience Leader

Lululemon Athletica; Tuscaloosa (AL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Paid time off

Employee discount

Wellbeing programs

Job summary

lululemon Midtown Village Pop Up is seeking an Assistant Manager, Guest Experience to lead from the floor, coach a diverse team, and ensure outstanding guest service. You will partner with store leadership to hire, train, and develop team members while upholding company values and safety standards.

The role emphasizes inclusivity, exceptional guest connections, and strong operations oversight in a dynamic pop-up environment through July 2027.

Qualifications

• Inclusive environment that values differences and supports team members.
• Strong leadership and people management to drive store goals.
• Guest experience focus with ability to coach on service excellence.

Responsibilities

• Lead and develop team members on the sales floor.
• Drive an exceptional guest experience and address guest feedback.
• Assist in hiring, onboarding, and performance management.
• Support store leadership in achieving the store’s budget and KPIs.
• Ensure visual merchandising and product presentation are up to standard.
• Open/close store following procedures and maintain safety policies.

Skills

Leadership

Guest Experience

Team Building

Decision Making

Communication

Education

High School Diploma / GED

Bachelor’s degree or equivalent

Job description

lululemon Midtown Village Pop Up is seeking an Assistant Manager, Guest Experience to lead from the floor, coach a diverse team, and ensure outstanding guest service. You will partner with store leadership to hire, train, and develop team members while upholding company values and safety standards.

The role emphasizes inclusivity, exceptional guest connections, and strong operations oversight in a dynamic pop-up environment through July 2027.