Guest Experience Leader & Team Builder

lululemon; Maryland; On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development programs

Mentorship programs

Job summary

lululemon is seeking an Assistant Manager, Guest Experience to lead store teams and deliver exceptional guest service. You will coach, develop, and guide team members on the sales floor, while partnering with leadership to implement people plans, staffing, and performance programs.

The role emphasizes inclusivity, strong communication, and daily operations leadership to support store success. The position requires dedication to guest experience, teamwork, and execution of store standards.

Qualifications

• 1 year people management experience.
• 1 year leadership experience managing business operations and administration and managing projects or processes.

Responsibilities

• Lead from the floor to build, manage, and develop team members.
• Create and foster an inclusive team environment and coach performance.
• Open and close store in accordance with procedures and ensure guest satisfaction.

Skills

Leadership

People management

Guest experience

Retail operations

Coaching & feedback

Job description

lululemon is seeking an Assistant Manager, Guest Experience to lead store teams and deliver exceptional guest service. You will coach, develop, and guide team members on the sales floor, while partnering with leadership to implement people plans, staffing, and performance programs.

The role emphasizes inclusivity, strong communication, and daily operations leadership to support store success. The position requires dedication to guest experience, teamwork, and execution of store standards.