Store General Manager: Leadership, Sales & Ops

Books A Million; Opelika (AL); On-site; USD 52,000 - 70,000; Full time

Job summary

Books-A-Million in Opelika, AL seeks a General Manager to lead day-to-day store operations, maximize sales, and deliver exceptional customer service in collaboration with the management team.

The role requires strong leadership, merchandising, and staff development. You will manage scheduling, training, security, budgets, and community relations while ensuring adherence to company policies and standards.

Qualifications

• Minimum 21 years old and legally eligible to work in the U.S.
• Previous management experience required with proven leadership ability.
• Strong customer service, merchandising, and decision-making skills.

Responsibilities

• Lead daily store operations to maximize sales and service.
• Oversee scheduling, staffing, and training of store team.
• Ensure store security and adherence to company policies.
• Manage budgets and controllable expenses.
• Develop community relations and partnerships.
• Address customer concerns and resolve complaints to satisfaction.

Skills

Interpersonal Skills

Team Management

Leadership

Communication skills

Merchandising skills

Education

High school diploma or equivalent

Bachelor's degree in business-related field preferred

Job description

Books-A-Million in Opelika, AL seeks a General Manager to lead day-to-day store operations, maximize sales, and deliver exceptional customer service in collaboration with the management team.

The role requires strong leadership, merchandising, and staff development. You will manage scheduling, training, security, budgets, and community relations while ensuring adherence to company policies and standards.