Retail General Manager: Lead Store Profit & Service

Books A Million; Alabaster (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Books-A-Million in Alabaster, AL seeks a General Manager to oversee day-to-day store operations as part of the management team. You will drive sales, service, security, and staff development while ensuring adherence to company policies. This role requires strong leadership and a focus on profitability.

You will manage scheduling, customer relations, and community engagement, with a view to maximizing profits and store performance. The position is full-time with in-store responsibilities.

Qualifications

• Strong leadership and people-management abilities.
• Excellent communication and merchandizing skills.
• Background screenings completed as required.

Responsibilities

• Lead assigned store team to maximize profits and customer service.
• Maintain store security and operate as a key-holding manager.
• Plan and direct store activities with other store management.
• Ensure high levels of customer service and resolve complaints.
• Ensure efficient product flow and stock management.
• Recruit, hire, and develop store staff.
• Coach and train management team; communicate with staff daily.
• Create schedules and agendas to match business needs.
• Foster community relations and partnerships.

Skills

Interpersonal Skills

Team Management and Development

Action Orientation

Strong verbal and written comms

Education

High school diploma or equivalent

College degree in business preferred

Job description

Books-A-Million in Alabaster, AL seeks a General Manager to oversee day-to-day store operations as part of the management team. You will drive sales, service, security, and staff development while ensuring adherence to company policies. This role requires strong leadership and a focus on profitability.

You will manage scheduling, customer relations, and community engagement, with a view to maximizing profits and store performance. The position is full-time with in-store responsibilities.