Store Floor Lead & Guest Experience Leader

Lever, Inc.; Glendale (WI); On-site; USD 31,000 - 33,000; Part time

Benefits offered by this job

401K after 90 days

Employee Discount

Employee Assistance Program

Job summary

Sur La Table is seeking a Store Floor Lead to drive in-store performance and guest experience. As MOD, you will coach the team, manage daily operations, and support the General Manager in achieving sales and service goals.

The role emphasizes leadership, training, and maintaining brand standards to ensure a memorable shopping experience. Ideal candidates bring retail leadership experience, strong communication, and a passion for delivering exceptional customer service.

Qualifications

• 1 year retail management experience.
• Strong leadership and team development abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the sales floor and oversee daily store operations as MOD.
• Coach and develop associates; support onboarding and training.
• Drive customer-focused, guest-obsessed culture and resolve issues promptly.

Skills

Leadership

Coaching

Retail management

Communication

Tools

Microsoft Office

Job description

Sur La Table is seeking a Store Floor Lead to drive in-store performance and guest experience. As MOD, you will coach the team, manage daily operations, and support the General Manager in achieving sales and service goals.

The role emphasizes leadership, training, and maintaining brand standards to ensure a memorable shopping experience. Ideal candidates bring retail leadership experience, strong communication, and a passion for delivering exceptional customer service.