Store Floor Leader: Guest Experience Champion

CSC-Generatio; King of Prussia (PA); Sur place; USD 42 000 - 58 000; Temps partiel

Résumé du poste

Sur La Table is seeking a Store Floor Lead to drive daily store performance and guest experience. You will act as MOD, coach associates, and help GM/SM meet sales and operations goals while upholding brand standards.

You will lead by example, stay current on products, and ensure a guest-obsessed culture with timely issue resolution, coaching, and training for new hires, while supporting inventory, scheduling, and compliance with company policies.

Qualifications

• 1 year of retail management experience, preferably in a specialty or culinary retail environment.
• Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
• Excellent communication, problem-solving, and decision-making abilities.

Responsabilités

• Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).
• Provide coaching and feedback to elevate performance and team engagement; communicate issues to GM/SM.

Connaissances

Leadership

Coaching

Customer service

Brand representation

Sales motivation

Operations management

Communication

Outils

Microsoft Office

POS systems

Description du poste

Sur La Table is seeking a Store Floor Lead to drive daily store performance and guest experience. You will act as MOD, coach associates, and help GM/SM meet sales and operations goals while upholding brand standards.

You will lead by example, stay current on products, and ensure a guest-obsessed culture with timely issue resolution, coaching, and training for new hires, while supporting inventory, scheduling, and compliance with company policies.