Store Floor Lead & Guest Experience Coach

Sur La Table; Oklahoma City (OK); On-site; USD 17,000 - 28,000; Part time

Job summary

Sur La Table in Oklahoma City is seeking a Store Floor Lead to inspire customers through every step of their culinary journey. In this leadership role, the Store Floor Lead supports the General Manager in achieving sales and operational goals and serves as the Manager on Duty to ensure smooth daily operations and a best-in-center customer experience.

You will stay current on products, engage in training, and coach a team to deliver exceptional service.

Qualifications

• 1 year of retail management experience.
• Strong leadership and team coaching abilities.
• Excellent communication and problem-solving skills.
• Passion for community engagement and customer experience.

Responsibilities

• Lead the sales floor as Manager on Duty to drive daily operations.
• Coach and develop associates and onboarding.
• Represent the brand by delivering memorable customer experiences.
• Assist in achieving store sales goals and KPI targets.
• Oversee inventory, merchandising, and SOP adherence.

Skills

Store leadership

Customer service

Team development

Communication

Tools

Microsoft Office

Retail management systems

Job description

Sur La Table in Oklahoma City is seeking a Store Floor Lead to inspire customers through every step of their culinary journey. In this leadership role, the Store Floor Lead supports the General Manager in achieving sales and operational goals and serves as the Manager on Duty to ensure smooth daily operations and a best-in-center customer experience.

You will stay current on products, engage in training, and coach a team to deliver exceptional service.