Store Floor Lead – Customer Experience & Team Coach

A&F Stores, Inc.; Oakbrook Terrace (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Quarterly sales incentive

Merchandise discount

Training and development

Career advancement opportunities

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the floor. You’ll supervise routines, support store performance, and ensure a quality in-store experience for customers.

Responsibilities include opening/closing, POS operations, omni-channel fulfillment, visual merchandising, and data-informed decision making. Prior retail leadership is a plus.

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Strong customer focus and interpersonal skills.
• Good communication and brand knowledge.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Initiative

Flexibility

Brand awareness

Leadership potential

Education

High school diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the floor. You’ll supervise routines, support store performance, and ensure a quality in-store experience for customers.

Responsibilities include opening/closing, POS operations, omni-channel fulfillment, visual merchandising, and data-informed decision making. Prior retail leadership is a plus.