Floor Lead: Customer Experience & Team Coach

Abercrombie & Fitch; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunity for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor. You will open/close routines, run POS operations, fulfill Omni-Channel orders, and ensure engaging customer experiences while maintaining brand standards.

Join a leadership team focused on store performance, visual merchandising, and asset protection, with opportunities for growth within the Abercrombie & Fitch family.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leadership experience preferred.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness to drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Retail experience

Leadership

Communication skills

Customer focus

Interpersonal skills

Fashion trend awareness

Initiative

Adaptability

Detail-oriented

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor. You will open/close routines, run POS operations, fulfill Omni-Channel orders, and ensure engaging customer experiences while maintaining brand standards.

Join a leadership team focused on store performance, visual merchandising, and asset protection, with opportunities for growth within the Abercrombie & Fitch family.