Retail Floor Lead | Customer Experience Coach

Abercrombie & Fitch Co.; California; On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Quarterly incentive bonus

Merchandise discount

Career advancement opportunities

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, delivering an outstanding in-store experience and driving daily sales through coaching and leadership.

You will perform opening/closing routines, operate POS systems, fulfill omni-channel orders, maintain visual displays, analyze reports, and protect store assets while representing the brand with energy and strong communication.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Leadership

Education

High school diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, delivering an outstanding in-store experience and driving daily sales through coaching and leadership.

You will perform opening/closing routines, operate POS systems, fulfill omni-channel orders, maintain visual displays, analyze reports, and protect store assets while representing the brand with energy and strong communication.