Store Floor Lead - Customer Experience & Sales Coach

A&F Stores, Inc.; Laredo (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits

Quarterly sales bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the store floor, coach Brand Reps and Stock Associates, and drive sales while delivering an exceptional customer experience. The role sits on the store leadership team, focusing on daily performance, visuals, and brand standards.

Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, and asset protection. The schedule requires weekend and holiday availability with variable hours.

Qualifications

• High School Diploma / GED preferred or equivalent.
• 1 year retail experience preferred.
• Retail supervisory/management experience not required.
• Experience leading groups or teams preferred.
• Strong customer focus and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and embody company values.

Skills

Retail leadership

Communication

Interpersonal skills

Customer focus

Fashion trend knowledge

Team leadership

Adaptability

Detail orientation

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the store floor, coach Brand Reps and Stock Associates, and drive sales while delivering an exceptional customer experience. The role sits on the store leadership team, focusing on daily performance, visuals, and brand standards.

Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, and asset protection. The schedule requires weekend and holiday availability with variable hours.