Retail Floor Leader & Customer Experience Coach

Abercrombie & Fitch Co.; Westlake (OH); Sur place; USD 16 531 - 22 041; Temps partiel

Avantages offerts par ce poste

Merchandise discount

Career advancement opportunities

Training and development

Brand Affiliate opportunities

Résumé du poste

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and strong store performance. You will lead by example, coach teams, and help maintain brand standards on a daily basis.

Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, and inventory control, with a focus on customer experience and brand culture across peak periods.

Qualifications

• High School Diploma/GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.

Responsabilités

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Leadership experience

Formation

High School Diploma/GED

Outils

POS systems

Description du poste

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and strong store performance. You will lead by example, coach teams, and help maintain brand standards on a daily basis.

Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, and inventory control, with a focus on customer experience and brand culture across peak periods.