Floor Lead – Customer Experience & Sales Coach

A&F Stores, Inc.; Frontenac (MO); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement Opportunities

Training and Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking a Part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor. You will supervise daily routines, coach staff, and ensure a quality in-store experience while driving store performance.

Responsibilities include operating POS systems, managing Omni Channel orders, maintaining displays, and protecting store assets. The role emphasizes brand representation and culture alignment.

Qualifications

• High School Diploma / GED preferred or equivalent.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus and communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive with initiative and flexibility.

Responsibilities

• Perform opening and closing routines.
• Operate register / point-of-sale systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and embody company culture and values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion trend knowledge

Energetic & assertive

Initiative

Adaptability

Time management

Education

High school diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor. You will supervise daily routines, coach staff, and ensure a quality in-store experience while driving store performance.

Responsibilities include operating POS systems, managing Omni Channel orders, maintaining displays, and protecting store assets. The role emphasizes brand representation and culture alignment.