Store Floor Lead - Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Lavalette (WV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

Global Team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

You will guide the team on customer experience, brand knowledge, and visual presentation on the sales floor. Responsibilities include opening/closing routines, POS usage, omni-channel order fulfillment, and protecting assets while maintaining store standards.

Qualifications

• High School Diploma or GED is preferred.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leadership experience is a plus.
• Maintain strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Be energetic, outgoing, and assertive.
• Balance multiple tasks with attention to detail.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic, outgoing, assertive

Initiative and adaptability

Detail oriented

Education

High School Diploma / G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

You will guide the team on customer experience, brand knowledge, and visual presentation on the sales floor. Responsibilities include opening/closing routines, POS usage, omni-channel order fulfillment, and protecting assets while maintaining store standards.