Store Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise floor operations and coach Brand Reps and Stock Associates. You will drive customer experience, guidance, and daily sales performance on the sales floor.

The role involves opening/closing routines, POS usage, omni-channel fulfillment, product knowledge, and maintaining visual displays, with a focus on brand culture and asset protection.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Communication skills

Customer focus

Interpersonal skills

Fashion trend knowledge

Energetic and assertive

Initiative

Adaptability

Attention to detail

Team leadership experience

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise floor operations and coach Brand Reps and Stock Associates. You will drive customer experience, guidance, and daily sales performance on the sales floor.

The role involves opening/closing routines, POS usage, omni-channel fulfillment, product knowledge, and maintaining visual displays, with a focus on brand culture and asset protection.