Store Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Myrtle Beach (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. in Myrtle Beach is seeking a Key Lead to supervise the floor and support Brand Reps and Stock Associates in delivering a high-quality in-store experience. You will coach staff, ensure store operations run smoothly, and drive sales through effective product knowledge and visual presentation.

The role focuses on leading by example, maintaining brand standards, and collaborating with the store leadership team to achieve daily sales and performance goals.

Qualifications

• Experience leading teams in a retail environment.
• Ability to coach Brand Representatives and Stock Associates.
• Strong focus on customer experience and sales results.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Coaching

Customer Service

Sales

Job description

Abercrombie & Fitch Co. in Myrtle Beach is seeking a Key Lead to supervise the floor and support Brand Reps and Stock Associates in delivering a high-quality in-store experience. You will coach staff, ensure store operations run smoothly, and drive sales through effective product knowledge and visual presentation.

The role focuses on leading by example, maintaining brand standards, and collaborating with the store leadership team to achieve daily sales and performance goals.