Store Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Freehold (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. As part of the store leadership team, you will provide guidance to Brand Reps and Stock Associates to drive store performance. Key responsibilities include managing store operations effectively and enhancing customer satisfaction.

This role requires you to perform daily opening and closing routines, operate point of sale systems, and maintain visual displays, all while embodying the company culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. As part of the store leadership team, you will provide guidance to Brand Reps and Stock Associates to drive store performance. Key responsibilities include managing store operations effectively and enhancing customer satisfaction.

This role requires you to perform daily opening and closing routines, operate point of sale systems, and maintain visual displays, all while embodying the company culture and values.