Store Floor Lead & Experience Coach

Abercrombie & Fitch Co.; New York (NY); On-site; CAD 45,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. The Key Lead acts as the Floor Supervisor, providing guidance to Brand Reps and Stock Associates. This role is essential for driving store performance through customer experience and daily sales achievement.

The Key Lead performs various responsibilities including operating POS systems, building visual displays, and protecting store assets while embodying company values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure all customers receive a quality in-store experience. The Key Lead acts as the Floor Supervisor, providing guidance to Brand Reps and Stock Associates. This role is essential for driving store performance through customer experience and daily sales achievement.

The Key Lead performs various responsibilities including operating POS systems, building visual displays, and protecting store assets while embodying company values.