Store Experience Manager | Flexible Schedule & Associate Discount

The TJX Companies, Inc.; Lufkin (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision

401(k) Associate contributions

Paid holidays/vacation/sick

Scholarship program

Cell phone discounts

Pet & legal insurance

Job summary

The TJX Companies, Inc. is seeking a front-end leadership role at TJ Maxx in Texas to promote an exceptional customer experience and lead a team of Associates.

You will model outstanding service, participate in training, and manage POS coverage while ensuring store operations stay aligned with company policies and loyalty programs. You will need strong communication, organizational skills, and the ability to train others, with 1 year of retail and 6 months of leadership experience.

Qualifications

• Availability for a flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking across priorities.
• Excellent communication and organizational skills with attention to detail.
• Team player who can work with peers and supervisors.
• Able to train others and share knowledge.
• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and mentors Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Leadership

Communication

Merchandising

Multi-tasking

Team player

Training others

Job description

The TJX Companies, Inc. is seeking a front-end leadership role at TJ Maxx in Texas to promote an exceptional customer experience and lead a team of Associates.

You will model outstanding service, participate in training, and manage POS coverage while ensuring store operations stay aligned with company policies and loyalty programs. You will need strong communication, organizational skills, and the ability to train others, with 1 year of retail and 6 months of leadership experience.