Store Experience Leader — Shoes & Service

Designer Brands; Santa Clarita (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Designer Brands in Santa Clarita, CA is seeking a Store Leadership Associate to support management in delivering excellent customer service, merchandising, omni activities and inventory control to drive sales.

You will help with store standards, opening/closing duties, coaching team members, and ensuring policy compliance while creating a welcoming, safe shopping environment for customers and associates. This role requires strong communication and the ability to lead by example.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent required; some college preferred.

Responsibilities

• Lead and coach associates to meet store goals and KPIs.
• Ensure store standards and customer experience are maintained.
• Manage opening/closing tasks, inventory activities, and omni-channel processes.

Skills

Customer service

Communication

Team leadership

Time management

Availability evenings/weekends

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Mobile devices (iPhone)

Job description

Designer Brands in Santa Clarita, CA is seeking a Store Leadership Associate to support management in delivering excellent customer service, merchandising, omni activities and inventory control to drive sales.

You will help with store standards, opening/closing duties, coaching team members, and ensuring policy compliance while creating a welcoming, safe shopping environment for customers and associates. This role requires strong communication and the ability to lead by example.