Store Experience & Operations Lead

designerbrands; California (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Designer Brands is seeking a customer-focused associate to support store management in delivering an exceptional in-store and online customer experience. The role emphasizes maintaining store standards, assisting with opening/closing, and executing inventory and omni-channel tasks to drive sales.

The ideal candidate has at least 2 years of experience, a high school diploma, strong communication, and the ability to work evenings and weekends to meet business needs.

Qualifications

• Minimum 2 years' workforce experience.
• High school diploma or equivalent.

Responsibilities

• Maintain in-store experience and customer service standards.
• Support daily open/close duties and store cleanliness.
• Coordinate with store leadership to follow policies and procedures.
• Participate in inventory-related activities and omni-channel tasks (BOPIS, etc.).
• Escalate customer or associate concerns to Store Manager as needed.

Skills

Customer service

Team collaboration

Communication

Time management

Availability evenings/weekends

Education

High school diploma

Job description

Designer Brands is seeking a customer-focused associate to support store management in delivering an exceptional in-store and online customer experience. The role emphasizes maintaining store standards, assisting with opening/closing, and executing inventory and omni-channel tasks to drive sales.

The ideal candidate has at least 2 years of experience, a high school diploma, strong communication, and the ability to work evenings and weekends to meet business needs.