Store Experience Lead – Shoes & Operations

designerbrands; New York (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

Designerbrands is seeking a Store Associate in New York, NY to support daily operations and drive sales while delivering a best-in-class in-store experience. You will assist customers, help with inventory, and enable seamless omni-channel activities.

You will maintain store standards, complete open/close tasks, participate in audits, transfers, and repairs, and escalate issues. You’ll work with the leadership team to follow policies and deliver results.

Qualifications

• Minimum high school diploma or equivalent.
• Excellent customer service and communication.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide outstanding customer service and assist customers with shopping needs.
• Maintain in-store experience and implement store standards and procedures.
• Support inventory, omni-channel activities, and cashwrap efficiency.
• Assist management with daily open/close tasks and store maintenance.

Skills

Customer service

Communication

Teamwork

Physical stamina

Flexibility

Tech proficiency

Education

High school diploma or equivalent

Tools

POS systems

iPhone

Calculator

Job description

Designerbrands is seeking a Store Associate in New York, NY to support daily operations and drive sales while delivering a best-in-class in-store experience. You will assist customers, help with inventory, and enable seamless omni-channel activities.

You will maintain store standards, complete open/close tasks, participate in audits, transfers, and repairs, and escalate issues. You’ll work with the leadership team to follow policies and deliver results.