Store Experience Leader: Guest Service & Ops

Five Below; Macon (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health coverage

Wellness programs

Job summary

Five Below is hiring at our Macon, GA location for a part-time leadership role focused on customer service and front-end operations. You will guide crew members, model excellent checkout experiences, and help the store meet service goals. The role requires strong communication and the ability to train others in a fast-paced retail setting.

Responsibilities include opening/closing duties, maintaining store cleanliness, merchandising, and supervising crew when the store manager is absent.

Qualifications

• Minimum 2 years of management or supervisory experience.
• Strong communication skills, both verbal and written.
• Ability to multitask and stay organized in a fast-paced retail environment.
• Customer service focused with a positive attitude.

Responsibilities

• Lead assigned store to meet customer service goals and brand standards.
• Train and supervise crew members, coaching performance and development.
• Open and close procedures; maintain cleanliness and stockroom organization.
• Coordinate merchandising and stock, ensure front-end operations run smoothly.

Skills

Management experience

Verbal & written communication

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

Five Below is hiring at our Macon, GA location for a part-time leadership role focused on customer service and front-end operations. You will guide crew members, model excellent checkout experiences, and help the store meet service goals. The role requires strong communication and the ability to train others in a fast-paced retail setting.

Responsibilities include opening/closing duties, maintaining store cleanliness, merchandising, and supervising crew when the store manager is absent.