Store Captain: Dynamic Guest Experience Leader

Rally House; Westlake (OH); On-site; USD 20,000 - 24,000; Part time

Job summary

Rally House in Westlake, OH is seeking a Team Captain to guide the store floor, keep energy high, and deliver engaging guest experiences during shifts.

You will model service standards, coach teammates in the moment, and coordinate tasks to maintain merchandising and smooth operations.

Candidates must be 18+, have 1–2 years of retail experience, and be available for 10–20 hours per week including days, nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability for 10–20 hours per week, including day, nights, weekends, and holidays.

Responsibilities

• Onboard and train new team members.
• Maintain high-energy store culture.
• Provide in-the-moment coaching to teammates.
• Lead floor execution and merchandising.
• Drive sales during shifts and support events.

Skills

Communication

Coaching

Team leadership

Energy & enthusiasm

Retail operations

Job description

Rally House in Westlake, OH is seeking a Team Captain to guide the store floor, keep energy high, and deliver engaging guest experiences during shifts.

You will model service standards, coach teammates in the moment, and coordinate tasks to maintain merchandising and smooth operations.

Candidates must be 18+, have 1–2 years of retail experience, and be available for 10–20 hours per week including days, nights, weekends, and holidays.