Store Floor Captain: Lead Service & Sales

Rally House; North Canton (OH); On-site; USD 19,000 - 23,000; Part time

Job summary

Rally House in North Canton, OH is seeking a Team Captain to guide the store team during shifts, keep energy high, and ensure consistent execution of service and merchandising. You will coach teammates, support onboarding, delegate tasks, and stand as the go-to resource for floor questions while driving sales at daytime, nights, weekends, and local sports events.

This role emphasizes guest-first service, fast decision making, and adherence to visual standards to create a welcoming, high-energy

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10–20 hours per week including daytime, nights, weekends, holidays.

Responsibilities

• Onboard and train new team members.
• Maintain high-energy store culture and model service behaviors.
• Provide in-the-m moment coaching and feedback to teammates.

Skills

Communication

Leadership

Coaching

Retail operations

Tools

POS systems

Job description

Rally House in North Canton, OH is seeking a Team Captain to guide the store team during shifts, keep energy high, and ensure consistent execution of service and merchandising. You will coach teammates, support onboarding, delegate tasks, and stand as the go-to resource for floor questions while driving sales at daytime, nights, weekends, and local sports events.

This role emphasizes guest-first service, fast decision making, and adherence to visual standards to create a welcoming, high-energy