Team Captain: Lead Store Energy & Guest Experience

Rally House; Mount Pleasant (SC); On-site; USD 22,000 - 25,000; Part time

Job summary

Rally House is seeking a Team Captain to guide the store team, set the pace on the floor, and energize shifts with clear direction and urgency. You will coach teammates, uphold service standards, and drive guest experiences while supporting merchandising and operations.

Ideal candidates bring 1–2 years in retail, the ability to prioritize in a fast-paced setting, and a passion for sports. This part-time role offers weekend and event flexibility with a focus on guest satisfaction.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and local sports events.

Responsibilities

• Onboard and train new team members.
• Maintain a high-energy, high-commitment store culture.
• Model service behaviors and standards consistently.
• Provide coaching and feedback to team members.

Skills

Communication

Coaching

Customer Service

Leadership

Team Management

Education

Must be at least 18 years old

Job description

Rally House is seeking a Team Captain to guide the store team, set the pace on the floor, and energize shifts with clear direction and urgency. You will coach teammates, uphold service standards, and drive guest experiences while supporting merchandising and operations.

Ideal candidates bring 1–2 years in retail, the ability to prioritize in a fast-paced setting, and a passion for sports. This part-time role offers weekend and event flexibility with a focus on guest satisfaction.